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Mrs S has early-stage Alzheimer’s and takes medication three times a day. Her daughter Mrs P is an aid worker so is often travelling for work. 

Mrs S started forgetting to take medication and then also started forgetting to hydrate. This lead to a steep decline in health and wellbeing. They had tried various apps and pillboxes but Mrs S had not responded well to these.

The service was set up Hospital discharge staff. CareCalls recorded personalised messages with timings and instructions for Mrs S and the service was later updated to include regular hydration prompts.


  • Over 80% compliance
  • Mrs S reports ‘greater Independence’
  • Mrs P reports ‘Greater peace of mind’

“This has been a great service for us, mum is taking her medication and responds well. We then added the water reminders which were very helpful to”.