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Warning: This article regards the automated regular reminder/check-in service only.
For articles regarding the automated ‘One-off reminder’ service please go here.
For articles regarding the ‘Calls from a professional’ service please go here.

What are personalised messages?

The contents of any reminder/check-in can be personalised to the needs of the person receiving the service. This means that, if required, you can prompt precise actions at specific times and on specific days, for example:

“Hello dad, this is a reminder for you to take your morning blue pill from the tray”.

“Hello dad, this is a reminder for you to take your evening red pill from the tray”.

How do I record personalised messages?

When first setting up a service:

Click ‘Create a service’ below and follow the instructions on the screen. You will need access to a mobile/landline in order to complete the process.

To update an existing service:

  1. Click ‘Update a CareCall’ above at the top of this page follow the instructions on the screen to log in (You will need access to a mobile/landline in order to complete the process)
  2. Click on the button that says ‘call details’ and follow the instructions